The protection and wise management of the state of New Hampshire's environment are the important goals of the N.H. Department of Environmental Services (DES). The department's responsibilities range from ensuring high levels of water quality for water supplies, ecological balance, and recreational benefits, to regulating the emissions of air pollutants, to fostering the proper management of municipal and industrial waste, to managing water resources for future generations.

Formed in January 1987 by state statute RSA 21-O, DES was legislatively created through the consolidation and reorganization of four previously separate agencies: the Air Resources Agency, the Office of Waste Management,the Water Supply and Pollution Control Commission, and the Water Resources Board. Each of these groups is now represented within the department's three divisions: Air Resources, Waste Management, and Water. Also, DES has units within the Office of the Commissioner whose roles are to coordinate such activities as agency-wide planning, enforcement, permitting, public information, laboratory services, geologic services, information resources,and financial and personnel management.

The NHPUC is vested with general jurisdiction over electric, telecommunications, natural gas, water and sewer utilities as defined in RSA 362:2 for issues such as rates, quality of service, finance, accounting, and safety. It is the NHPUC’s mission to ensure that customers of regulated utilities receive safe, adequate and reliable service at just and reasonable rates. On this web site, you will find useful information on a wide range of issues whether you are a utility customer, a utility representative or an industry consultant.

The NHPUC is composed of three Commissioners appointed by the Governor and confirmed by the Executive Council to staggered six year terms. A Chairman is named as the overall agency head. The senior administrator of the Commission is the Executive Director & Secretary who oversees all administrative operations of the agency. The Commission is composed of the following divisions: Consumer Affairs, Electric, Telecommunications, Gas & Water, Legal, Auditing, Safety and Administration.

Established in 1882, the New England Water Works Association (NEWWA) is a not-for-profit organization incorporated in the Commonwealth of Massachusetts. The association is the leading authority on education, training opportunities, and public outreach to protect and improve drinking water and water utility operations. NEWWA continues to be an instrument of change to advance the knowledge, science, government awareness, and public trust of the water works profession. The primary purpose of NEWWA is to promote public health, safety, and welfare through the advancement and dissemination of knowledge for improvement of the planning, design, construction, operation, management, and regulation of water works relating to the production and distribution of safe, potable drinking water.

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