My Water Service

Want to know more about your water?

Does HAWC provide water service to my location?
Click here to see a list of areas we provide water service: HAWC’s Service Areas

Where is my water meter? How do you read my meter?
Water usage is measured by the water meter located inside your home or building.  HAWC meters are read remotely using radio frequency.  Refer to “Meter Information & Leak Detection” for more information.

This month’s bill is higher than normal, why?
If there have been no changes to the water rates and the bill has increased, this means the water usage has also increased.  Sometimes this is the first indication of a plumbing issue.  You can monitor your usage and check for water leaks utilizing your water meter’s reading and flow indicator. Please refer to “Meter Information & Leak Detection” for more information.

How does the water get to my property?
Water service is provided to your property through HAWC’s water mains and the water service line to your property. For more information please refer to “Who Owns What“.

Purchasing or Renting a property with water provided by HAWC?
All new customers must complete a Water Service Application.  Please refer to New Service/Cancel Service for additional information.

Moving?
The customer of record is responsible for all charges until HAWC is properly notified. Please refer to New Service/Cancel Service for additional information.