2020 Outdoor Watering Policy
Hampstead Area Water Company • April 3, 2020
This coming spring and summer, HAWC is requesting customers to strictly adhere to its Outdoor Watering Policy throughout the year.
Re: Reminder ‐ Outdoor Watering Policy
As you may be aware the Hampstead Area Water Company, Inc.’s (HAWC) Atkinson and Hampstead Core system is undergoing many
changes this year as part of the Southern NH Regional Water Project (SNHRWP). As the Core system is upgraded to incorporate the
SNHRWP components many of the core system wells will need to be brought offline for upgrades. This will result in temporary reductions
in yield throughout the year. This coupled with the below average precipitation throughout the winter could lead to supply concerns if
the HAWC watering policy is not strictly adhered to.
In an effort to reduce mandatory water use restrictions this coming spring and summer, HAWC is requesting customers to strictly adhere
to its Outdoor Watering Policy throughout the year. Even when water supply is adequate, conservation is a wise use of an important
resource. Conservation can contribute to a healthy environment, reduce your water bill, and ensure an adequate water supply for years
to come.
Customers with odd numbered addresses (i.e. ending in 1, 3, 5, 7, or 9) are asked to do outdoor watering only on odd numbered dates.
Likewise, those with even numbered addresses (i.e. 0,2,4,6, or 8) should water lawns, gardens and shrubs, fill swimming pools, wash
cars, etc., only on even numbered dates.
This Watering Policy is a key element of Hampstead Area Water Company Inc.’s Water Conservation Program. Although we restrict
irrigation and lawn sprinkler usage to every other day, hand‐held hoses and watering cans will be permitted for use in your vegetable
and flower gardens on any day.
We would also ask that you be mindful of planting new grass and shrubbery / plantings only in times that are optimal for growth, such
as spring and fall.
In addition, upon charging your irrigation for the first time please identify and address any leaks in irrigation lines or heads that may
have resulted from damage over the winter as well as over spraying from heads spraying on pavement, woods, etc. You are asked to
set automatic irrigation systems to water between the hours of 6 pm and 6 am. Homeowners in subdivisions with common areas are
also asked to restrict watering their common areas to every other day.
As we approach these warmer months and with more people home due to the Covid‐19 pandemic using additional water we need to
be as pro‐active as possible to keep people mindful of adhering to the Outdoor Watering Policy.
For more information regarding HAWC’s Outdoor Watering policy see the link below: https://www.hampsteadwater.com/hawc‐
For any questions please contact the office at
603‐362‐4299 or email customerservice@hampsteadwater.com.
If you observe violations to the watering policy, we ask that you report it right away by calling 603‐362‐4299
or emailing
Thank you very much for your cooperation.
Sincerely,
HAWC Customer Service
Important Notice for Hampstead Area Water Customers
Temporary Water Service Interruption on Parklane Rd in Hampstead
Temporary Water Service Interruption at Lancaster Farm Pumphouse in Salem
Notice of Scheduled Maintenance – Coopers Grove Pumphouse
🚨 Scheduled Maintenance at Snows Brook Pumphouse🚨
🚨Scheduled Maintenance at Sargent Woods Pumphouse 🚨
Post-Storm Update from Hampstead Area Water Company
PUC Order No. 26,963 issued in DW 23-020 Hampstead Area Water Company, Inc., Request for Step II Adjustment - Order Nisi Approving Recovery of Step Expenses - via monthly surcharge to customers: 23-020_2024-03-12_nhpuc_order-26963.pdf
Protect your water lines and plumbing from winter weather damage.
November 22, 2023 Dear Water Customer, On November 24, 2020, The Hampstead Area Water Company, Inc. (HAWC) filed for a rate increase with the New Hampshire Public Utilities Commission (NHPUC). The increases in the water rates are designed to allow the Company to recover its costs and to earn a reasonable return on its investment. After due consideration and review by the parties, HAWC, the NH Department of Energy, the NH Office of the Consumer Advocate, the Town of Atkinson and the Town of Hampstead entered into a Settlement Agreement. The NHPUC approved the rate increase incorporated into the Settlement Agreement on June 2, 2022; NHPUC Order Number 26,635. This order includes a rate increase to water charges with two proposed step increases in the future, and the approval to charge for private fire protection in residential homes with fire protection systems. On November 8, 2023, the NHPUC approved the Step 2 Adjustment, Order Number 26,902 . In the Step 2 adjustment the monthly base rate charged by HAWC for customers with a 5/8” meter (most residential customers) will increase from the current rate of $12.89 per month to $14.24 per month. The consumption rate will increase from the current rate of $7.72 per 100cf to $8.41 per 100cf. The private fire protection charges will not change. The complete list of new rates can be found on our website at https://www.hampsteadwater.com/water-rates-fee-info . We at Hampstead Area Water Co., Inc. would like to express our appreciation to you, our customers. We thank you for your support while we continue improving our abilities to better serve you now and into the future. Should you have additional questions please feel free to contact our office Monday through Friday 8:00 am to 4:30 pm at (603) 362-4299 or by email at customerservice@hampsteadwater.com . Sincerely,
