METER INFORMATION & LEAK DETECTION

METER INFORMATION & LEAK DETECTION

While you may be mindful of your usual household water usage, it’s important to make sure that water is not being used unknowingly. Issues such as an unnoticed leak in plumbing or an undetected leak in an irrigation system can contribute to the increased water usage. The easiest and most effective way to check for leaks, as well as monitor water usage, is with the water meter.

WHERE CAN I FIND MY WATER METER LOCATION?

RESIDENTIAL

Residential water meters are typically located inside the property where the water line enters the building; usually in the basement or a utility closet. In older homes the water meter may be located in the garage. Some modular and mobile homes have meters located under the skirting of the structure.

COMMERCIAL

Commercial water meters are located inside the property; typically in the basement or in a utility closet.

WATER METER INFORMATION

HAWC currently utilizes two types of Neptune brand water meters; the “Analog T-10” and the “Digital E-Coder”. Refer to the images below to determine the meter at your location. HAWC reads water meters remotely using radio frequency once per month; you can read your meter any time you’d like to monitor usages. 

HOW DO YOU MONITOR WATER USAGE & CHECK FOR LEAKS?

Here’s a simple procedure to monitor usage. Before you begin checking for leaks, make sure no water is being used inside or outside of your home.

Read the meter twice

first at night after the day’s water use has ended, and again in the morning before any water is used.

Subtract the reading

from the prior night from the second reading to tell how much water (if any) was used overnight.

If you suspect a water leak

the plumbing should be inspected. Inspections and repairs, if necessary, should be made by a licensed plumber.

HAWC recommends that any REQUIRED REPAIRS be completed by a LICENSED plumber.

And don’t forget to call Dig Safe® if a repair requires excavation – it’s the law!

Water Emergencies

For a Water Related Emergency please call:
 When calling after normal business hours, please press “6” to be connected to HAWC’s 24-hour Emergency Services.


Possible Water Emergencies Include:
Loss of Water*, Low Water Pressure, Water Main Breaks and Discolored Water
*If you do not have electricity. please contact your electric provider.
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