Change in Public Drinking Water Supply Treatment - Fluoride
Hampstead Area Water Company • May 6, 2020
ATKINSON / HAMPSTEAD - CHANGE IN PUBLIC DRINKING WATER SUPPLY TREATMENT
Beginning in the summer of 2020, the Hampstead Area Water Company, Inc. (HAWC) core system water users in Atkinson and Hampstead will begin receiving additional public water supply from the town of Salem, as part of the Southern New Hampshire Regional Water (SNHRW) project. Source water for the SNHRW project will be provided by Manchester Water Works (MWW). As part of RSA 485:14, it is HAWC’s responsibility to inform you that water treated at the MWW treatment facility is fluoridated prior to entering the MWW distribution system. Fluoride is added to the water for the purpose of promoting community oral health, though, the fluoride levels in the MWW source water (0.7 mg/L) will be diluted upon mixing with Salem’s water supply prior to entry into HAWC’s distribution system since Salem does not fluoridate its water supply. Once the SNHRW water supply enters HAWC’s system, fluoride concentrations are anticipated to be equal to or lower than the naturally occurring fluoride levels experienced in HAWC’s existing water supplies. As a result, the fluoride added by MWW for promoting community oral health may be too low to effectively prevent tooth decay for HAWC’s core system water users in Atkinson and Hampstead.
Customers can get more information from the Hampstead Area Water Company, Inc. at: https://www.hampsteadwater.com
or by calling (603) 362-4299
The Hampstead Area Water Company, Inc. (HAWC) will continue Routine Fall System Flushing on Tuesday, September 29th, 2026, with flushing scheduled at various HAWC water systems through Thursday, October 1st, 2026. This essential maintenance helps ensure continued water quality and reliability by removing naturally occurring minerals and sediment, improving system performance, and extending the life of the water distribution system. Customers in the affected areas will also receive an automated call at the phone number on file prior to their scheduled flushing date. The schedule below reflects the systems scheduled for flushing from Tuesday, September 29th through Thursday, October 1st, 2026.
The Hampstead Area Water Company, Inc. (HAWC) will continue Routine Fall System Flushing on Monday, September 21st, 2026. Routine flushing will continue at various HAWC water systems throughout the month of September. This essential maintenance helps ensure continued water quality and reliability by removing naturally occurring minerals and sediment, improving system performance, and extending the life of the water distribution system. Customers in the affected areas will also receive an automated call at the phone number on file prior to their scheduled flushing date. The schedule below reflects the systems scheduled for flushing from Monday, September 21st through Thursday, September 24th, 2026.
The Hampstead Area Water Company, Inc. (HAWC) will begin Routine Fall System Flushing on Monday, September 14th, 2026. Routine flushing will continue at various HAWC water systems throughout the month of September. This essential maintenance helps ensure continued water quality and reliability by removing naturally occurring minerals and sediment, improving system performance, and extending the life of the water distribution system. Customers in the affected areas will also receive an automated call at the phone number on file prior to their scheduled flushing date. The schedule below reflects the systems scheduled for flushing from Monday, September 14th through Thursday, September 17th, 2026.
The Hampstead Area Water Company (HAWC) will begin its annual Fall Water System Flushing in September 2026. This essential maintenance helps ensure continued water quality and reliability by removing naturally occurring minerals and sediment, improving system performance, and extending the life of the system.
To view the full order, click to download: NH PUC ORDER no. 28,235 - 06-25-2026.pdf
The Hampstead Area Water Company, Inc (HAWC) is aware of a current issue affecting some T-Mobile users when calling our office phone line. Customers may receive a message indicating that the call is “likely to be a scam.” Please be assured that this warning is incorrect, and we are actively working with providers to resolve the issue as quickly as possible. In the meantime, if you would like to report the issue directly to T-Mobile, please use the following link: https://callreporting.t-mobile.com/ If you are experiencing an emergency and are unable to reach our office using a T-Mobile device, please contact us using a different carrier or a landline phone. If you have any questions or concerns, please contact us: 📞 Phone: 603-362-4299 📧 Email: customerservice@hampsteadwater.com We apologize for any inconvenience and appreciate your patience and understanding while this issue is being addressed. — HAWC Customer Service
Water Service Interruption on Wednesday, May 6th, 2026 from 8:00 AM to 4:00 PM
Water Service Interruption on Thursday, May 7th, 2026 from 8:00 AM to 4:00 PM
