*IMPORTANT NOTICE* Outdoor Watering Policy Reminder All HAWC Atkinson & Satellite Customers
Hampstead Area Water Company • July 6, 2023
What this means to you:
HAWC’s goal is to protect the future of drinking water and we encourage all of our customers to do the same. HAWC is fortunate to have an adequate supply of water for everyday needs, however it is important to use this water wisely. Conserving water helps to avoid the considerable expense of developing new water supply sources and ensures that we will continue to have adequate supplies to service our customers.
We are sending this reminder out as HAWC currently has an Odd \ Even outdoor watering policy in place for all customers. HAWC believes water conservation during a drought period is good for everyone.
Please be advised that the watering policy will be strictly enforced. The first offense will result in a written notice for failure to comply. Subsequent offenses will result in disconnection of water service.
If you observe violations to the ban, we ask that you report it right away by calling 603‐362‐4299 or emailing customerservice@hampsteadwater.com. Thank you in advance for your cooperation.
Please visit our website www.hampsteadwater.com for updates regarding the watering ban and drought conditions.
Any and all water conservation in addition to the ban is appreciated. We would like to thank you in advance for your assistance in following this mandatory watering ban.
Sincerely,
Charlie Lanza
General Manager
Important Notice for Hampstead Area Water Customers
Temporary Water Service Interruption on Parklane Rd in Hampstead
Temporary Water Service Interruption at Lancaster Farm Pumphouse in Salem
Notice of Scheduled Maintenance – Coopers Grove Pumphouse
🚨 Scheduled Maintenance at Snows Brook Pumphouse🚨
🚨Scheduled Maintenance at Sargent Woods Pumphouse 🚨
Post-Storm Update from Hampstead Area Water Company
PUC Order No. 26,963 issued in DW 23-020 Hampstead Area Water Company, Inc., Request for Step II Adjustment - Order Nisi Approving Recovery of Step Expenses - via monthly surcharge to customers: 23-020_2024-03-12_nhpuc_order-26963.pdf
Protect your water lines and plumbing from winter weather damage.
November 22, 2023 Dear Water Customer, On November 24, 2020, The Hampstead Area Water Company, Inc. (HAWC) filed for a rate increase with the New Hampshire Public Utilities Commission (NHPUC). The increases in the water rates are designed to allow the Company to recover its costs and to earn a reasonable return on its investment. After due consideration and review by the parties, HAWC, the NH Department of Energy, the NH Office of the Consumer Advocate, the Town of Atkinson and the Town of Hampstead entered into a Settlement Agreement. The NHPUC approved the rate increase incorporated into the Settlement Agreement on June 2, 2022; NHPUC Order Number 26,635. This order includes a rate increase to water charges with two proposed step increases in the future, and the approval to charge for private fire protection in residential homes with fire protection systems. On November 8, 2023, the NHPUC approved the Step 2 Adjustment, Order Number 26,902 . In the Step 2 adjustment the monthly base rate charged by HAWC for customers with a 5/8” meter (most residential customers) will increase from the current rate of $12.89 per month to $14.24 per month. The consumption rate will increase from the current rate of $7.72 per 100cf to $8.41 per 100cf. The private fire protection charges will not change. The complete list of new rates can be found on our website at https://www.hampsteadwater.com/water-rates-fee-info . We at Hampstead Area Water Co., Inc. would like to express our appreciation to you, our customers. We thank you for your support while we continue improving our abilities to better serve you now and into the future. Should you have additional questions please feel free to contact our office Monday through Friday 8:00 am to 4:30 pm at (603) 362-4299 or by email at customerservice@hampsteadwater.com . Sincerely,
